Cookie Policy

Last updated: 16 December 2024

1. What Is a Cookie?

Cookies are small text files saved to your device (computer, tablet, smartphone) when you visit websites. Cookies are used to keep the website working properly, improve your experience and analyze site usage.

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are required for the basic functions of the website to work. Without these cookies, the site will not work properly.

• Session management cookies
• Security cookies
• Load balancing cookies

2.2 Performance and Analytics Cookies

These cookies help us understand how our site is used.

• Google Analytics
• Page view statistics
• Error tracking cookies

2.3 Functionality Cookies

These cookies help us remember your preferences.

• Language preferences
• Theme settings
• Notification preferences

2.4 Marketing Cookies

These cookies may be used to show advertising based on your interests.

• Ad targeting cookies
• Social media cookies
• Remarketing cookies

3. Third-Party Cookies

Our website may contain cookies from the following third-party services:

• Google Analytics: Site usage statistics
• Google Tag Manager: Tag management
• Hotjar: User behavior analysis
• Intercom: Customer support services

4. Cookie Management

You can manage your cookie preferences using the following methods:

4.1 Browser Settings

You can block or delete cookies from your browser settings:

• Chrome: Settings > Privacy and Security > Cookies
• Firefox: Options > Privacy and Security > Cookies
• Safari: Preferences > Privacy > Cookies
• Edge: Settings > Privacy > Cookies

4.2 Cookie Consent Tool

You can set your preferences through the cookie notice shown on your first visit to our website.

5. Disabling Cookies

If you disable cookies:

• Some site features may not work properly
• Your preferences may not be saved
• Your session information may not be retained

6. Data Retention Period

Cookie retention periods vary by type:

• Session cookies: Deleted when the browser is closed
• Persistent cookies: Stored between 1 month and 2 years
• Analytics cookies: Usually stored for 26 months

7. Policy Updates

We may update this Cookie Policy from time to time. Changes will be published on this page.

8. Contact

For questions about our cookie policy:
Email: bilgi@tenflex.net