Frequently Asked Questions
Everything you want to know about Tenflex.
General Questions
Tenflex connects procurement requests, RFQs, e-auctions and orders in one platform. Prepare items, invite companies, compare offers and manage the process with approval workflows.
We support procurement needs across manufacturing, retail, construction, healthcare, energy, automotive, food, logistics and services. Explore industry use cases.
Request a demo and share your needs with our team. Together we define the modules and scope, then plan onboarding and training.
Yes. With our agreed auction consulting service, you share the requirements and we organize the auction according to your decisions, communicate with suppliers and email the offer report to you. Further rounds can also be managed through our team.
Technical Questions
You can access Tenflex through an internet browser. Discuss any enterprise access or configuration needs with our team during onboarding.
Yes. Tenflex shares its API documentation and API list. Your technical or integration team develops the connection on the other system. Request, order, supplier and stock-related data can be integrated within the required scope. Explore our integration approach.
Enter items individually or add them in bulk from Excel. Map the fields and check item details before continuing to prepare a request or auction.
Users work within their access permissions. Requests can follow approval workflows based on the user’s unit, and orders can also go through an approval process.
Use your MCP-compatible AI environment with Tenflex AI Connect. The connection operates only when you enable it and within the permissions you grant. Your AI provider’s policies govern its data processing.
You can access Tenflex through browsers on mobile, tablet and desktop devices, using a layout suited to your screen.
Auction Questions
Standard (English), Japanese, Dutch, sealed-bid and sales auctions are available. Dutch and Japanese models also support discount or increase percentages. Compare auction methods.
Depending on auction settings, suppliers can see rankings, leading or trailing indicators, or the best price. Choose the competition display that fits your process.
The price starts high and falls step by step. Suppliers who accept continue. Even a single remaining supplier can keep accepting prices down to their lowest acceptable level. Explore Japanese auctions.
The price starts low and rises step by step. The first supplier to accept the current price wins. Explore Dutch auctions.
The buyer cannot see offer prices while the auction is running. Envelopes are opened after closing and offers are evaluated. This supports the organization’s sealed-offer process. Explore sealed-bid auctions.
When the configured extension condition is met, the closing time is moved forward by the defined extension period. A change in the best offer, for example, can be selected as a condition. The condition and duration are set while preparing the auction.
Yes. Continue collecting offers and running competition in a new round. Choose whether previous offers are carried forward, review participants and dates, and publish the round.
Yes. Prepare a new round after collecting quotations to move into an e-auction. Choose the auction style and competition settings for the next round, within the editing rules allowed by your offer carry-over selection.
Yes. An authorized user can review and eliminate an incorrect offer. The process and comparisons then proceed using valid offers. The auction owner makes the elimination decision according to its evaluation rules.
Yes. Dutch and Japanese auction styles can collect percentages instead of amounts. Use discount or increase rates and compare offers on the same basis. Explore percentage auctions.
Yes. Offers compete upwards for products, surplus stock, scrap or assets. The highest offer ranks first and wins. Explore sales auctions.
Marketplace and Suppliers
Yes. Use invitation-only participation and choose companies from your supplier records or saved invitation lists.
When preparing an auction, you can select the relevant category and open it to the Tenflex marketplace. This lets you reach companies in the relevant categories alongside invited suppliers.
Yes. Auctions opened to the marketplace by category can help you receive offers from companies in that field. Manage participation and evaluation according to your own procurement rules.
Pricing
Tenflex pricing is based on the number of users and the modules required. To get a tailored quote, fill out the demo request form or get in touch with us.
We offer a free demo presentation. During the demo, you can experience all the platform's features with scenarios customized for you. Fill out the demo request form for detailed information.
Have More Questions?
Our expert team is ready to answer all your questions.